Thomas S. Monson Feet Size, Family, Eye Color, fees per movie, Wiki, body stats, Real Name, Profession

of low investment returns, but he actually received new referrals. He continues to receive referrals. In fact, DaveÆs business continued to grow so healthily after the bear market that he said, ôMy business is so successful that I don't need a newsletter anymore.ö Dave stopped his newsletter in the summer of 2003. By the summer of 2004, he had received so many expressions of concern from his clients that he felt he had to resume the newsletter to maintain that connection with them. After he stopped his newsletter, DaveÆs clients became concerned that he was not successful. The truth is that he was so successful that he didn't think he needed a newsletter anymore. They, however, were concerned they had lost their connection with their liked and trusted investment advisor. They were wondering, ôIs my portfolio so small that I donÆt qualify to receive your newsletter anymore?ö or ôAre you not focused on people like me anymore?ö or ôAre you still in the business? What happened to you?ö or ôHave you been sick?ö Dave received so many inquiries like this that he resumed his newsletter with us in the summer of 2005. He found that attendances at client events became healthy again quickly. After the newsletter began again, attrition remained low and new referrals began again. Dave just recently announced to me that he has brought on a partner to help manage his business, because he has so many investors that he needs somebody elseÆs help to serve them. He already had a full-time, licensed assistant with experience. In summary, we can say that both Lynne and Dave rejected the conventional idea that any good newsletter sent regularly will work (in Lynne's case, the corporate newsletter; in DaveÆs case, the off-the-shelf newsletter). They came to us wanting their own voice with HarringtonÆs value-add (writing, layout, arranging printing and delivery on schedule). In Lynne's case, her main show of character was her pride in her stock-market performance. Lynne's pride and her career performance both turned southward quickly when the stock market did, because she failed to develop more actual relationship with people, rather than relationship with their money. When her performance sucked by the standard she had set, she lost clients. Dave learned that when people like you and trust you, they stay with you and they bring more money to you. Let me say that again. When people like you and trust you, they stay with you, and they bring more money to you. We have discovered with

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